Discover our eco-friendly insoles for an enhanced footwear experience. Wide toe box, zero drop design. Exceptional comfort and support. Give your feet the care they deserve!
Subtotal: $6.99
Please note: For hygiene purposes, socks, insoles, and other accessories are non-returnable unless defective or incorrect. Thank you for your understanding
At Saguaro®, we strive to deliver amazing products and guarantee 100% customer satisfaction. We provide a 30-day warranty on all products.
Return Process
Please contact us on our website, specifying the item(s) you wish to return and the reason.
After receiving the return instructions from us, please use the original packaging to pack the item(s) to be returned.
Hand in your package at the local post office.
Most returns are processed within 5 business days after we receive your package. Once your refund has been issued, you will receive a confirmation email.
Return Conditions
You have 30 days to decide if an item is right for you. If you want to return or exchange the item, please contact us within 30 days of delivery.
Returned items must be in their unused condition with the original packaging. We do not accept returned items that have been worn, damaged, washed, or altered in any way.
We only accept returns that are shipped and sold by saguaro.com.
We will not accept any returns sent back without a proper return application.
We do not provide Freight To Collect (FTC) service for the packages returned to us. The return is at your own expense.
Please make sure you double-check your returns before mailing them out. We are not responsible for returning non-Saguaro products. Note: The original shipping fee and shipping guarantee are non-refundable.
Reasons for Returns
Solution
Arrived too late
We promise delivery within 30 days or refund you $6.
Defective/Manufacturing Defects/Quality Issues
Resend a new pair.
Doesn't fit me (wrong size/color ordered)
Refundable, but the customer is responsible for the return shipping fee.
Changed opinion (item no longer desired)
Refundable, but the customer is responsible for the return shipping fee.
Wrong item received (wrong/missing item from the package)
Refundable, we are responsible for the return shipping fee.
Parcel damaged on arrival
Resend a new pair.
Incorrect shipping information
Please check your shipping information when you place orders and let us know if you want to change the shipping information.
Other (Please specify in additional notes)
Please contact us, we will try our best to help you.
Return Address Please contact us if you wish to return items to the nearest return address. You will receive an answer as soon as possible.. Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.
Please contact us for more questions, we will do our best to help you.
Loved my Saguaro barefoot shoes so much, when the soles started to come apart, I had to replace them! Shipping was quick and easy and the soles fit perfectly!
Store owner replied:
Thank you for taking the time to leave your feedback. We apologize for the issues you have encountered. We have investigated the issues you mentioned and have taken appropriate measures to resolve them. Our customer service staff has already contacted you by email to communicate the specific issues, please pay attention to check the email. Your feedback is vital for us to continuously improve the quality of our services. We will continue to support you in this process and ensure that similar issues do not occur again. Thank you again for your understanding and patience, and we look forward to bringing you an even better experience.
Different heights in the area where the ball of the foot sits.
Store owner replied:
Thank you for taking the time to leave your feedback. We apologize for the issues you have encountered. We have investigated the issues you mentioned and have taken appropriate measures to resolve them. Our customer service staff has already contacted you by email to communicate the specific issues, please pay attention to check the email. Your feedback is vital for us to continuously improve the quality of our services. We will continue to support you in this process and ensure that similar issues do not occur again. Thank you again for your understanding and patience, and we look forward to bringing you an even better experience.
I replicated my purchase of nearly two years ago because of the quality of the product. On price and manufacturing they can’t be beaten. Authentic barefoot experience.
I bought these insoles along with the other version they offer, and I prefer the natural one. Its surface is slightly more textured, which reduces foot slippage and works very well in practice. Both types seem durable and well made.
They provide a small amount of cushioning, which I appreciate since I spend most of the day walking in barefoot shoes. That said, some people may prefer a completely uncushioned feel.
The cut and fit are excellent across all my shoes. I would recommend them.
I was sent a replacement pair of insoles as mine were rubbing the ends if my toes. These seem to be fine and I was very impressed with the fast response to my queries.
Better than expected. Pricey, though. Let's see how long they last for the cost vs just other insoles or getting new shoes. Still, the insoles offer just the right amount of almost no support with adequate moisture control considering I don't wear socks and work on my feet f/t.
I was given a pair of saguaros months ago and fell in love with them. I bought some of the winter boots and extra insoles and they are so comfortable! I am on my feet normally 16 hrs a day and the insoles give just enough cushion that it isn’t painful.
Store owner replied:
Wow, we’re absolutely thrilled to hear Saguaro has become your go-to for 16-hour days on your feet — that’s the ultimate compliment! 🥰
New insoles extend the life of my daily walking shoes.
I usually wear insoles out faster than shoes, so I’m pleased to have the option to buy extras at a good price that I know will withstand em and I don’t have to fit them.
I love my saguaro shoes but I need a new insoles and they aren't available in my size for few months now. There isn't any information when they will be available again and my worn out insoles aren't doing anything good for my feet.
These insoles are no better than the ones supplied with shoes. They have the same problem, it just takes a little bit longer to happen. After a few hours of walking in them, the insole starts to migrate up the heal and out the back of the shoe. The insoles from my older Saguaro shoes, don't do that at all, no matter how long I wear them. The new ones are not rigid enough and just bend up the back of the shoe. I have old insoles from worn out Saguaros. They are still usable and are what I have resorted to.
Store owner replied:
Thank you so much for taking the time to share with us exactly how you feel after using your new insoles. We understand your disappointment and apologize for the inconvenience. We are always striving to improve our design and material selection in order to provide our customers with a more comfortable and durable wearing experience, but unfortunately, the new insoles did not meet your needs.
According to your description, the new insole will move from the heel after a few hours of walking, or even bend towards the back of the shoe or out of the shoe, which indicates that there are deficiencies in terms of hardness and fixation. We also note that you mentioned that the insoles in your old Saguaro shoes did not have this problem no matter how long you wore them, so you had to continue to use them. We take this very seriously and will communicate your feedback to our design and quality teams to assist them in making targeted improvements or reevaluating material formulations and processes, with a view to introducing new insoles with a better fit and greater durability in the future.
In this case, you can try the following, which may provide temporary relief:
Secure the insole: Apply non-slip double-sided tape or Velcro to the bottom of the insole to minimize the likelihood of it sliding around inside the shoe.
Replace the insole with a firmer one: If you want to continue using your new shoes but the new insole is too soft, try to find a firmer insole from an older model or other source to meet the stability needs for long walks.
We value each customer's wearing experience and appreciate your detailed feedback. It is only through the sharing of these real-life experiences that we can continue to improve the quality of our products so that more customers can enjoy a more comfortable wearing experience in the future. Please feel free to contact us if you have any questions or needs regarding subsequent use or other related issues.
These thin insoles are perfect. Just what I was looking for to replace my old ones (they were too thick for me, which was fine). But these seem to be to p notch and are holding up very well. Thank you Saguaro 😊
I’d walked so much in my Saguaro shoes that I’d literally worn a hole in both of the heels of the original insoles! It was so nice to have new ones, and they feel and look fantastic. Time to wear a hole through these, too!
A simple and versatile canvas shoe designed for kids' everyday wear. Two easy Velcro straps help kids put them on and take them off independently while providing a secure fit.
A sweet and versatile Mary Jane shoe made for garden parties, family gatherings and everyday wear. Easy to dress up or down, it's a lovely match for any outfit.
Designed for kids' comfort throughout the school day. Easy-to-adjust Velcro straps let kids get ready on their own and head to school with a secure fit.
Created for barefoot enthusiasts who have already adapted to minimalist footwear. With an ultra-thin 2.8 mm sole and second-skin knit upper for enhanced ground feel, natural movement and flexible comfort. Ideal for indoor training, gym and light outdoor runs.