To be eco, order with actual needs and reduce mutual transportation.
Returns & Exchanges
At Saguaro®, we strive to deliver amazing products and guarantee 100% customer satisfaction. We provide a 30-day warranty on all products.
Return Process
Return Conditions
Reasons for Returns | Solution |
---|---|
Arrived too late | We promise delivery within 30 days or refund you $6. |
Defective/Manufacturing Defects/Quality Issues | Resend a new pair. |
Doesn't fit me (wrong size/color ordered) | Refundable, but the customer is responsible for the return shipping fee. |
Changed opinion (item no longer desired) | Refundable, but the customer is responsible for the return shipping fee. |
Wrong item received (wrong/missing item from the package) | Refundable, we are responsible for the return shipping fee. |
Parcel damaged on arrival | Resend a new pair. |
Incorrect shipping information | Please check your shipping information when you place orders and let us know if you want to change the shipping information. |
Other (Please specify in additional notes) | Please contact us, we will try our best to help you. |
Return Address
Please contact us if you wish to return items to the nearest return address. You will receive an answer as soon as possible..
Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.
Please contact us for more questions, we will do our best to help you.