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To be eco, order with actual needs and reduce mutual transportation.
Returns & Exchanges
At Saguaro®, we strive to deliver amazing products and guarantee 100% customer satisfaction. We provide a 30-day warranty on all products.
Return Process
Return Conditions
| Reasons for Returns | Solution |
|---|---|
| Arrived too late | We promise delivery within 30 days or refund you $6. |
| Defective/Manufacturing Defects/Quality Issues | Resend a new pair. |
| Doesn't fit me (wrong size/color ordered) | Refundable, but the customer is responsible for the return shipping fee. |
| Changed opinion (item no longer desired) | Refundable, but the customer is responsible for the return shipping fee. |
| Wrong item received (wrong/missing item from the package) | Refundable, we are responsible for the return shipping fee. |
| Parcel damaged on arrival | Resend a new pair. |
| Incorrect shipping information | Please check your shipping information when you place orders and let us know if you want to change the shipping information. |
| Other (Please specify in additional notes) | Please contact us, we will try our best to help you. |
Return Address
Please contact us if you wish to return items to the nearest return address. You will receive an answer as soon as possible..
Note: Please do not send your return to the address on your package. This is not our return address and will affect the processing of your return.
Please contact us for more questions, we will do our best to help you.
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36-42：250mm 43-46：253mm |
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36：338mm 37：344mm 38：350mm 39：356mm 40：362mm 41：368mm 42：374mm 43：380mm 44：386mm 45：392mm 46：398mm |
Saguaro is dedicated to providing you with a comfortable barefoot shoe experience. The Brisk Ⅰ - Barefoot Rain Boots is our key product for optimization. Every pair undergoes strict QC inspection before being delivered to you. Approximately 0.3% of the products have issues with seam leaks and sole wear, and our goal is to reduce this to zero!
Before we perfect the product, we promise that each pair of Brisk Ⅰ - Barefoot Rain Boots will be unconditionally replaced or refunded if there are quality issues within 120 days(please contact customer service via email).
Thank you for your trust and feedback regarding Saguaro. We look forward to being your first choice for barefoot rubber boots!
Overall rating: 4.3 / 5 from 820 reviews.
My favorite of all the shoes from this company (I have 6 different ones). Just bought a 2nd back-up pair of these boots. They are super comfortable for working out in the yard. They are not too thick (my feet run hot) so that works really great for me. Have been wearing the boots daily for several months and they've held up well!
L W. 5/5 Verified
Feeling super confident in any terrain. Living in Ireland, you can expect rain on a regular basis, these boots give flexible comfort to be prepared no matter how wet it is, they pack down super small so I can have them with me at all times. A excellent product!
John M. 5/5 Verified
Bought some regular rain boots a while back and it was too tight a fit for my feet as I had just begun wearing barefoot shoes, including some Saguaros. Decided to finally buy these as they have been selling out nonstop. Classic Saguaro fit and comfort! I've worn them a few times already in the rain and when washing my car. I've gotten some compliments on them from co-workers and a cheeky side eye from the fam, but I'm enjoying these and will continue using them as often as I need to.
Michael J. 5/5 Verified
Packable, but firm enough soles to walk on rocky ground without it hurting. Loving them so far!
Sara T. 4/5 Verified
I bought a pair last year which i absolutely love.. The pair i got last week are different, not as good quality as the original pair..
Marian O. 4/5 Verified
Truly waterproof and perfect for my living in the woods off-grid lifestyle 🩷🩷🩷
Cherrelle S. 5/5 Verified
Awesome wellies. I only gave four stars because they are difficult to get on and off. The non rubber section at the top doesn’t stretch. I need a shoe horn and it still takes 5 mins wrestling to get them on. Once on…… Look amazing and super comfortable!!
Simon Cherry S. 4/5 Verified
Very comfortable boot but it is very difficult to get on, my foot just fits through the hole and because of this the stitching is starting to pull apart and I have only been wearing them for a week
Kris M. 4/5 Verified
These boots let me maneuver as much as I can as a disabled person and still feel my feet! Thank you so much
Amy B. 5/5 Verified
I wore them in the recent monsoon we had here and they did very well! They are comfortable and I'll have them a long time.
Preston H. 5/5 Verified
I liked these boots at first but after only 3 wears they are cracking and letting water in on both feet, making them useless as rain boots. I like how they are light and pretty wide in the toes, but they just don’t hold up to even light wear. Really disappointed in the quality.
Michalina H. 1/5 Verified
Store owner replied: Thank you for your feedback. We are very sorry that these wellies developed cracks and started leaking after only three wears; this falls far short of our expected quality standards, and we deeply apologise for the disappointment this has caused you. We have taken careful note of your comments and will pass them on to our product team for a quality review. Our customer service team will contact you shortly to ensure this issue is resolved to your satisfaction. Thank you once again for your honesty, which helps us to improve. 🙏
Looking forward to the next rainy day
Terry B. 5/5 Verified
I have finally found the perfect rain boots for my rural lifestyle. I find them super comfortable for walking In the bush , along gravel roads, working on our uneven terrain and riding my horse. The company has the best Customer Support and Service that I have ever experienced. Thank you for a great product and an ethical approach to business.
Judith W. 5/5 Verified
These rain boots are so comfortable. The sole is thick but flexible and it grips wet ground very well. The toe box is roomy, and it's easy to slide my high-arched feet into the boot. A cord tightens them to my calves and helps keep precipitation and dirt out. I ordered a slightly larger size so that I can also wear them with thick socks in colder weather. Great boot!
Susan H. 5/5 Verified
These boots are fantastic. They have transformed my time in the garden. Durable and flexible. Normal rubber boots gave me foot pain but not these. They are a snug fit (I have wide feet) and at first I thought they may have been a little tight but once I was active in them they are like a glove for your feet. Very happy feet!
Kelli B. 5/5 Verified
Exactly what I've been looking for, warm, cosy, waterproof and comfortable, don't hurt my feet like boots do, I can wear them all day, don't want to take them off. Great for wearing around the property in our wintry wet weather. Love them ❤️.
Tamara C. 5/5 Verified
It feels like the exchanged ones are worse than the other ones... I'm not very satisfied. Can I send them both back? I'll purchase these again when the problems have been tweaked! I hope there's a duration window as I am out of town for a week in a couple days. Thank you, please let me know the next steps.
Krystel L. 1/5 Verified
Store owner replied: Thank you for your feedback. We are very sorry that the exchanged shoes still did not meet your expectations. We understand your disappointment and appreciate your willingness to give us the opportunity to improve. We will arrange for a customer service specialist to contact you as soon as possible to process the return of both pairs of shoes. Considering that you will be traveling out of town for a week in a few days, we will try our best to apply to our superiors for an extension of the return window to ensure you have sufficient time to complete the return process. Please rest assured that we will do our best to obtain a more flexible solution for you. However, based on the pictures, we need to check if you have already worn the shoes. If you have already used the shoes, we regret that they cannot be returned. We will arrange to resolve this issue for you. Thank you again for your patience and understanding, and we look forward to resolving this matter properly for you. 🙏
The insulated rubber boots we bought from Saguaro are absolutely amazing! Our whole family loves them. We can finally run around outside with warm, dry feet, even on cold and wet days. They’re lightweight, comfortable, and keep our feet perfectly warm and dry. Highly recommended!
Viktoriia P. 5/5 Verified
These are so comfortable and honestly feel like wearing slippers! Such a relief for the feet compared to standard wellies. My only gripe is I have had these for four months and they have already cracked and now leak at the top of my foot. They’re still wearable but feet get wet! Would be amazing and 5 stars if they were better quality and lasted longer!
Terra B. 3/5 Verified
Store owner replied: Thank you for your honest feedback—we truly value your input. We’re glad to hear the rain boots met your expectations in terms of comfort, but we’re sorry they developed cracks and leaks within just four months. This falls short of our durability standards and hasn’t lived up to your trust. We’ve logged your feedback and will share it with our product team for improvement. Meanwhile, our customer service team will reach out to arrange a free replacement pair, hoping to deliver a better experience. Thank you again for helping us keep getting better! 🙏
They’re perfect. They’re super comfortable warm enough barefoot beautifully and they look nice enough :-) thank you.
Jenny R. 5/5 Verified
So comfy and versatile I love ‘em!
Elauna B. 5/5 Verified
Terrible construction. Didn't last 6 months. Improve durability. Better, more robust sole, more grip, better bonding of rubber to sole
Russell C. 1/5 Verified
Store owner replied: Thank you for your feedback. We take the issues you raised very seriously. We sincerely apologize for the durability problems with the shoes within less than six months. Your suggestions regarding the wear resistance of the soles, grip, and rubber bonding process have been carefully noted and will be shared with our product team as important references for future improvements. To express our apologies, we will arrange a free replacement for you in hopes of providing a better wearing experience. Our customer service representative will contact you shortly to assist with the replacement process. Once again, thank you for your honest feedback, which helps us continuously improve.
I bought these wellies by the end of February and 3 months later they are completely destroyed for no reason. I would have expected to last way more than that. Outrageous!
Silvia F. 1/5 Verified
Store owner replied: Dear Customer, We have carefully reviewed the video you sent and sincerely apologize for the severe damage your rain boots sustained within just three months. This is completely unacceptable for our product durability standards and is certainly not the experience you should have received. We understand the disappointment and inconvenience this has caused you. Regarding your feedback, we will immediately arrange a free replacement and send you a brand new pair of rain boots. Our customer service specialist will proactively contact you via email to confirm your shipping information and handle any follow-up matters. We apologize again for this unpleasant product experience. Your feedback is crucial to us, and we will use it as an important reference for improving product durability.
Best boots ever I actually wear them all day every day !!
Emma P. 5/5 Verified
I wore these in the rain and in the winter, ALWAYS WET INSIDE A nightmare to dry at this point, I don’t even know how it happens. I was just driving around. I didn’t step in any Puddles Pick them up off the floor after I wore them yesterday absolutely soaked in gross smelling. They’re my only barefoot shoe and I hate how my toes feel like anything else so I have to wear them. I always making sure they didn’t get snow in the top too
Rhys D. 2/5
Hmmmm. I purchased these boots for winter walks with my dog ,thinking it also has the lined wsrm fur inside, but... when I received it ,its just all plastic and rubber material. No fur inside. Its a functional boot,atm its ok. Its not warm as I thought it would be. So got to wear thick socks. But disappointed as couldn't wait to wear it for my winter walks with my dog.
Yick H. 3/5
Store owner replied: We’re sorry to hear the boots didn’t meet your expectations for winter warmth. It sounds like you might have received our regular non-lined version instead of the winter fleece-lined style. Could you please check your order details to confirm which version was purchased? If we sent the wrong item, please contact our customer service team—we’ll be happy to resend the correct fleece-lined boots for you right away.
So far I enjoy them, they fit well, they are pretty warm (I got the lined version). My only complaint so far is that the calf/opening is very small! I have pretty skinny legs and it fits SNUG over my legs with one pair of thin/medium thickness pants on. I don't even have the draw string tightened as you will see in my photo. Otherwise I like them so far! I'm very happy they have sizes for me, I got the 11.5.
Amy 3/5
Store owner replied: Thank you for your feedback! We will relay this to our product team and strive to widen the shoe opening in future versions!
These are comfortable, lightweight, and relatively warm considering the materials and the price. They would probably be fine for casual wear, but in my experience they were not durable enough to be a work boot for long. I bought these for fall and winter work at a vegetable farm and small dairy in the Pacific Northwest. I also hiked and cut firewood some in them. I bought them in the summer (more than 120 days ago) but probably started wearing them regularly in October. By the first week of February, they had three holes, including one along the seam at the ball of the foot. I had taped the first couple holes and carried on since they were farther up on the boots, but now I think I’ll be done with these and try something a little heavier and thicker.
Emily 3/5
Where the outer shell is sewn to the inner liner the hard material is so uncomfortable against my lower legs making it necessary to wear long socks which make the boots run a little small in size
Sam D. 2/5 Verified
cracked after approx 10 wears in winter. didnt get to contact customer service within 120 days so unable to be rectified. hard to get on and off as the top of the boots are not stretchy fabric so if you have large calves , not good.
Adele M. 1/5 Verified
I just love my barefoot wellies They are so comfortable You could even sleep in them
Marian O. 5/5 Verified
Comfortable, true to size and warm.
Mary D. 4/5 Verified
Store owner replied: Thank you for your great feedback! We’re thrilled the shoes are comfortable, true to size, and warm—exactly what we strive for.
Received these boots just prior to five days of rain! Superb timing They are light weight and very flexible. Color is bright and exactly what I wanted. The only drawback with these rain boots is the black sole is uneven and looks like the product is a second, not first quality
Lisa M. 4/5 Verified
Awful quality. Expect wet feet! Bought 2 pairs, both ripped and tore within 1 month of light use. Sent photos and was offered 15% refund which is laughable. Don’t waste time or money, they’ll rip and tear around the movement areas of feet because they’re made cheaply
Caitlin M. 1/5
Love these boots! Extra light, good for hiking even in the snow. They slip a little so I wear crampons on ice/snow. I added extra insulation with a wool insert sole. Will buy the same ones maybe two sizes up and add a full wool insert sole (ankle high). Saguaro please make these same boots just below knee height, that would be amazing :)
Ronan H. 5/5 Verified
Store owner replied: Bonjour ! Nous sommes absolument ravis que vous adoriez ces bottes — c’est fantastique d’apprendre qu’elles sont extra légères et parfaites pour la randonnée, même sous la neige ! Merci infiniment pour votre précieux retour détaillé, ainsi que pour les photos de votre utilisation quotidienne — cela nous aide énormément à améliorer nos produits. Nous avons bien noté votre astuce avec les crampons et la semelle en laine pour l’isolation supplémentaire, et surtout votre souhait : des bottes du même modèle mais de hauteur juste au-dessous du genou. Cette demande a été transmise directement à notre équipe de développement produit — nous attachons great importance à vos suggestions pour offrir des articles qui correspondent davantage à vos besoins. C’est super que vous envisagiez d’acheter une autre paire en taille plus grande ! Si vous avez besoin de conseils sur les tailles ou d’autres informations, n’hésitez pas à nous contacter. Encore merci pour votre soutien et votre engagement — nous espérons vous offrir de belles surprises avec nos futures créations !
Waterproof and bright and pretty
Elin M. 5/5 Verified
They work. I like the look of them too.
Linda S. 5/5 Verified
These boots are comfortable, warm and waterproof.
Helen B. 5/5 Verified
I bought these boots for a trip to South Africa - Drakensberg mountains. Honestly, it didn’t let me down, extremely comfortable to walk up and down the rocks but also to protect my legs when going into the bushy zones. They are very light and flexible to walk with (this was for me the principal requirement) I did dive them in to stream pools to fetch clean water and I would say they are 98% waterproof. Back in London have used them in the rain and 100% waterproof. Yes, I would definitely recommend!
Suzia Bolman B. 5/5 Verified
The best boots! Comfortable & warm - perfect for west coast weather. Also highly visible at night.
Natalie G. 5/5 Verified
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